- Place orders online or fax, mail or email order form to CASAS. No telephone orders accepted.
- Pay by check, purchase order, VISA, MasterCard, American Express, or Discover Card.
- Make checks payable to CASAS.
- Receive within ten working days of order form arriving at CASAS.
- Orders shipped via regular UPS ground delivery.
- All orders are F.O.B. San Diego, California.
- All 50 states, Puerto Rico, and Canada have a UPS ground-service option.
- International shipping charges apply to all other locations.
- Not all products available for expedited delivery.
- Upgrade shipping status to Next Day, 2-Day, or 3-Day UPS service.
- Call 1-800-255-1036, opt. 3, to confirm receipt of expedited delivery orders.
- A 10% handling fee plus actual UPS expedited shipping charges will be added to your invoice. The 10% fee is applied to subtotal and UPS charges are calculated at time of shipping.
- CASAS wants every customer to be satisfied with all products purchased.
- Returns accepted on unopened materials in full sets and in good, resalable condition.
- Returns fully refunded only when received up to 45 days after shipping.
- Returns after 60 days will not be accepted.
- Shipping and handling charges are not refundable.
- Please call 1-800-255-1036, opt. 3 for return authorization code before shipping materials.
- If your order is missing items, contact CASAS within 45 days after shipment to receive a replacement order. No replacements can be made after 45 days.
Training and Test Use Agreement and Test Security Agreement