Info on various eWORKs activities, resources to use and where to find them.
Screenshots and step by step directions for every task in eWORKs
Slides used for eWORKs Implementation Training
Survey for employer to provide soft skills needs and academic skill levels
Nine practice videos with correct responses and discussion prompts
More than 50 workplace scenarios with discussion prompts
Brief descriptions of each scenario in the Discussion Guide
Discussion Guide scenarios indexed according to soft skills competency
Sample Customer Care Feedback Report
Sample Personal Qualities Feedback Report
Bulleted list of Professional Development Strategies for each Personal Qualities competency
Bulleted list of Professional Development Strategies for each Customer Care competency