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Workplace Speaking

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Ensure that workers and those transitioning to the workforce are comfortable with and prepared for English-language workplace conversations. Our Workplace Speaking test is an informal assessment and instructional supplement that covers these topics:

  • General workplace vocabulary
  • Personal identification information
  • Employment information, job history, and education and skills
  • Personal topics such as career goals
  • Safety in the workplace
  • Good customer service and personal qualities

Delivery Format

Oral Interview Booklet (for test administrator)

Scoring Options

Manual Scoring

Advantages and Benefits

  • Build self-confidence in individuals' workplace speaking and listening capabilities
  • Tests easy to administer, score, and interpret
  • Results help guide workplace education instructors in curriculum development and lesson planning

Sample Interview Test Questions

  • Where are you from?
  • What type of work do you enjoy?
  • Why is good customer service important?

Test Specifics

This is a one-on-one oral interview test for high beginning to advanced English language students.

  • Form 273 and Form 274 — 15 to 20 minutes each


Use the QuickSearch Online database to help choose instructional resources.

Training and Certification

CASAS offers self-paced Workplace Speaking administration certification. A self-training manual provides a training CD and certification exercises. You must complete the certification process prior to ordering Workplace Speaking. Please contact for more information.


Order the Workplace Speaking Test.

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